Olhelti

THE Confidentiality

effective october 20, 2024

Privacy Policy for Olhelti

Purpose

Olhelti Worldwide ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the laws and regulations of the Republic of the Philippines, particularly the Data Privacy Act of 2012 (Republic Act No. 10173). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using the Olhelti Worldwide website (the "Site") and engaging with our services.

By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the practices described herein, please do not use the Site.

Information We Collect

We collect the following types of information when you use our Site: (With your consent)

A. Personal Information

Personal information refers to data that can identify you as an individual. This may include, but is not limited to:

- Name

- Email address

- Mailing address

- Phone number

- Payment information (such as credit card details)

- Valid Identification Cards (IDs)

B. Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

- Browser type and version

- Device information (e.g., IP address, operating system)

- Pages visited on our Site

- Time and date of your visit

- Referring site or service

How We Use Your Information

We use the personal and non-personal information we collect to:

- Process and fulfill your orders

- Communicate with you regarding your purchases or inquiries

- Improve the functionality and content of the Site

- Provide customer support

- Process payments and issue refunds

- Send promotional materials or newsletters (with your consent)

- Analyze user behavior to improve user experience

Legal Basis for Processing Personal Data

We process personal data in compliance with the laws of the Republic of the Philippines, particularly the Data Privacy Act of 2012. Our legal bases for processing your personal data include:

- Your consent to this Privacy Policy

- The fulfillment of a contract (e.g., processing orders)

- Compliance with legal obligations

- Legitimate interests of Olhelti, such as improving services and securing our Site

Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data with:

- Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in operating the Site, processing payments, shipping orders, or conducting business, provided they comply with our privacy standards.

- Legal Compliance: We may disclose your personal information when required by law, such as in response to a subpoena, court order, or legal process, or to protect our rights or the rights of others.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement physical, electronic, and administrative safeguards to protect your data. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes retaining data for purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

- Right to Access: You may request access to the personal information we hold about you.

- Right to Correction: You have the right to request corrections to any inaccurate or incomplete personal data.

- Right to Erasure: You may request that we delete your personal information under certain conditions.

- Right to Data Portability: You may request a copy of your personal data in a commonly used format.

- Right to Object: You may object to the processing of your personal information for direct marketing, automated processing, or profiling purposes.

- Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe that your data privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files that are stored on your device when you visit a website. We use cookies to remember your preferences, improve the performance of our Site, and analyze traffic. You can control or disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.

International Transfers of Data

As a global business with no territorial boundaries, Olhelti may transfer your personal data to third parties or across international borders to countries where data protection laws may differ from those in the Philippines. When transferring data internationally, we will ensure appropriate safeguards are in place to protect your personal information in compliance with applicable laws.

Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time without further notice. Any changes will be posted on this page with a new effective date. Your continued use of the Site after any changes are made constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

Reassurance

We at Olhelti mainly uses your data for shipment transactions and personal verification only such as processing your ordered products or availing business account packages that requires your delivery shipment details. It is also with the intention to contact and inform you (emails/chats) of our (team/company) latest promos and events that you could take advantage and benefit from. We do not intend to make you worry or question your security, privacy, and safety by sharing your data with us. Please rest assured that we strive to safeguard your data's privacy for the best interest of both parties where everyone will feel secured and respected. Our main intention is to do business with integrity and transparency without causing anyone harm or inconvenience.

Thank you for trusting us, we look forward to cultivating this trust into building a long and lasting friendship with you. Remember, stay healthy and get wealthy!