Support & Policies
We're Here to Help You Every Step of the Way
At Olhelti, we prioritize your experience and satisfaction. Whether you need assistance with your order, have a question about our products, or want to learn more about our policies, we’re here to provide the support you need. This page outlines all the key information you need for a seamless shopping experience.
Customer Support
We’re committed to providing excellent customer support and ensuring your questions or concerns are addressed promptly. If you need help with anything related to your orders, products, or services, feel free to reach out to us.
FAQ's
Here are answers to some of the most commonly asked questions. If you don’t find what you're looking for, please don’t hesitate to contact us.
Simply browse our shop, select your products, add them to your cart, and proceed to checkout. You can choose from various secure payment options.
We accept credit/debit cards, PayPal, e-wallet, and bank transfers.
Once your order is shipped, you will receive a tracking number via email, which you can use to check the status of your delivery.
Orders can be modified or canceled within 24 hours of placing them. Please contact our customer support team as soon as possible.
Yes, we offer international shipping. Shipping fees and delivery times vary depending on the destination.
Shipping & Delivery
We strive to ensure timely and efficient delivery for every order. Below are the details of our shipping policies:
Orders are processed and shipped within 1-2 business days. Delivery times vary depending on the shipping address but typically take 3-7 business days within the Philippines. International shipping may take 7-14 days.
Shipping fees are calculated at checkout based on the destination and the size of the order. Free shipping is available for orders over a certain amount (check for current promotions).
Once your order is shipped, you will receive an email with a tracking number to follow the progress of your shipment.
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romans 8:28 - and we know that for those who love god all things work together for good,
for those who are called according to his purpose.
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